Applications Engineering Manager

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Target Group

Professional Experienced and graduated

Occupational Area

technical

Location

TROX USA has an immediate opening for an experienced Applications Engineering Manager. The ideal candidate should hold a bachelor's degree in engineering or related field and should have 7 to 10 years of HVAC engineering/project management experience.

Scope: 

While this role has the title of manager, a real description is that of group leader, in so much as this is a hands-on role with this person doing the same job as their direct reports of 3 (or more) colleagues. Within this role, you must implement systems and procedures to ensure that the needs of the customer are acknowledged and met in an on-time and timely manner. You will assign work on a daily/weekly schedule to ensure the sales demand is met and will be expected to look at opportunities and asses if simple match or a commercial bid or a variation offer is needed and will discuss and agree with the external sales team and VP of Sales. You will look to add value to the process and offer and make improvements as necessary. You will have responsibility over the internal pre-order sales activities and post-order sales process with the exception of actual sales order input. You should become the primary contacts for the external sales engineers and be able to work within the company CRM & LN processes. You will track and improve on the sales hit rate and will be expected to attend the four quarterly sales meetings, which my be held at the main office or off-site. This person shall also meet with customers when visiting the facilities and should be prepared to provide company information and training and present accordingly using, for example, Powerpoint etc...

Position Summary: 

Responsible for assisting customers and external sales in the application and design of projects, including educating them about TROX USA products. Provide technical assistance including selection guidance on all TROX products. Provide quotations and submittal information for Sales Representatives, while taking strategic view of what we bid to increase the company's sales hit rate. Bring sales knowledge with regards to key new TROX products being introduced into the market and offer feedback on how we might increase product appeal and usability to the end-customer. Additional responsibilities will include the management of the AE team on a daily/weekly basis. Use judgement to plan and accomplish goals while introducing systems and processes to ensure customer requirements are met. A wide-degree of latitude and creativity are expected. The ideal candidate must be a self-starter and be able to work with a minimal amount of management required for day-to-day activities.

Essential Functions:

  • Provide quotations and selections to sales personnel
  • Provide technical assistance to sales personnel
  • Oversee the post order sales process including accuracy checking of order entry and updating information as necessary
  • Oversee pre-order sales process including assisting sales personnel with questions throughout the sales process
  • Taking a strategic view of how offers and bids are made to increase our sales hit rate and to achieve the sales targets as set by the Vice President of Sales
  • Work as primary interface between external sales and manufacturing departments to plan and accomplish goals
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in Engineering or related field
  • 7 to 10 years HVAC engineering/project management experience with application knowledge of:  GRD's, especially as they relate      to ASHRAE 70 & 55; VAV, DOAS VAV, FCU & CV system; Chilled beams & radiant systems and how they relate to ASHRAE 62, 90        and 5; DOAS/AHU's & Silencers in HVAC systems;
  • Lab Control VAV systems and Fire dampers.
  • MS Office (Excel, Word, Powerpoint, Outlook)
  • CRM & MRM/ERP systems, such as LN
  • Strong interpersonal skills
  • Familiarity with general technical engineering terminology
  • Detail oriented
  • Proven internal sales record
  • 3 to 5 years experience in management of applications team

Download complete job description here.

Interested candidates, please send resume to: mailto:resumes@troxusa.com


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Contact

Thank you for your message!

Visual contact Visual contact

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Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +1-770-569-1433 | Fax: +1-770-569-1435